At Aspira Certifications Private Limited, we are committed to delivering our services with integrity, transparency, and accountability. We recognize that constructive feedback helps us improve and uphold the highest standards in our operations.
We have a formal procedure in place to handle any complaints or appeals raised by clients or stakeholders. Once a concern is received, it is acknowledged promptly and assessed by our Quality Manager. Each case is carefully evaluated to understand the root cause, and appropriate corrective or preventive action is taken based on the nature and seriousness of the issue.
All complaints and appeals are addressed independently to ensure impartiality. We aim to resolve every case within 15 days. If the issue remains unresolved or the response is not satisfactory, the matter can be escalated to our Managing Director, whose decision will be considered final.
To raise a complaint or appeal, or if you would like more information about our process, please write to us at aspiracertifications@gmail.com. We are here to listen and respond with fairness and professionalism.
We audit organizations and certify them for compliance with various management systems like ISO 9001 (quality), ISO 14001 (environment), and ISO 45001 (safety). We work closely with educational institutions across India to conduct comprehensive Green Audits that support sustainability and environmental stewardship on campus.
We do the right thing, always and in everything that we do.
We give everyone and everything equal treatment.
We strive to present the best piece of work all the time.
Your information is secure with us.
Together, we use our skills and knowledge to do great things.
